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Does the driver make change?
No. We have a policy of exact fare only. This is another way to protect the driver and you. When you board the vehicle, simply place the fare into the blue farebox.
How do I receive the reduced fare?
Each year the Geauga County Commissioners apply for a grant contract from ODOT to assist riders in keeping fares reasonable to individuals on fixed incomes, such as our senior community, and for riders with a confirmed impairment. To receive the reduced fare, just inform the Reservation Agent that you are a senior, or have an impairment, and they will record the information into our computer system and we will note the correct fare on the drivers route for the day.
Why do you need my date of birth?
Because we apply for and receive Federal and State transportation dollars, along with it comes a few requirements. One of which is to ensure that those riders requesting the reduced fares are in fact eligible. Thus, the Reservation Agent will request your date of birth. The driver that arrives may also ask for verification from you in the form of a personal ID card.
Why is it important to cancel trips if I don't need them?
Geauga County Transit has been experiencing increased ridership each year, and if you schedule a trip that you don't need, you are taking away the ability of someone else to use the system. Remember to be considerate of everyone, if you do not need the trip just call us and cancel so we then can use the seat for another rider.
Can I make extra stops?
Yes, however, but each additional 5 minute stop will be an extra $.50. To help reduce this extra charge, simple inform the Reservation Agent when you call that you need to make extra stops.
What if I can not afford the trip?
If you need financial assistance, we can help. We have a reduced fare program for seniors and for riders with impairments. Or we can direct you to an agency that may be able to provide for fare. Call us and we will help,
Can I buy passes?
Yes. Call our office and we will help. You can buy a pass to eliminate the need to carry cash.
Do I have to wear a seat belt in the vehicle?
Your safety is our utmost responsibility. Wearing a seat belt has been proven to
reduce your risk of injury or death in an accident. Each seat on every bus has a seat belt. Wheelchair positions have seat belts and shoulder straps. It is always necessary to properly wear you seat belt.
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